Shipping policy

Last Updated: 05/07/2026

Thank you for shopping with NORYZ. We are committed to delivering your order safely and efficiently. Please review our Shipping Policy to understand how we process and deliver your purchases.

1. Order Processing

All orders are processed within 24 hours after payment confirmation.

Orders are processed on business days only (Monday to Saturday, excluding public holidays).

Please note that during peak seasons, promotional events, or unforeseen circumstances, processing times may be slightly longer.

2. Shipping Methods

We work with trusted courier partners to ensure your order reaches you safely and on time.

Available shipping methods may include:

  • Standard Shipping
  • Express Shipping (where available)

The shipping method available for your location will be displayed during checkout.

3. Delivery Time

Estimated delivery time depends on your location.

Estimated Delivery Time:

  • Metro Cities: 2-5 days
  • Other Cities & Towns: 4-7 days
  • Remote Areas: 7-10 days

Please note that these are estimated delivery timelines and are not guaranteed.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email and/or SMS containing your tracking number and courier details.

You can use this tracking information to monitor the status of your shipment until it reaches your doorstep.

If you do not receive your tracking information within 24 hours, please contact us at hello@noryz.in.

5. Delivery Delays

While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including:

  • Weather conditions
  • Public holidays
  • Courier delays
  • High order volumes
  • Natural disasters
  • Government restrictions
  • Incorrect or incomplete shipping information

We appreciate your patience and will make every effort to keep you informed of significant delays.

6. Incorrect Shipping Information

Please ensure your shipping address and contact details are accurate before placing your order.

NORYZ is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

If you notice an error after placing your order, please contact us immediately at hello@noryz.in. While we’ll do our best to assist, address changes cannot be guaranteed once an order has been processed or shipped.

7. Lost or Damaged Shipments

If your order arrives damaged or appears to be lost during transit, please contact us at hello@noryz.in within 15 days of the expected delivery date.

Please include:

  • Your Order Number
  • Photos of the damaged package or product (if applicable)
  • A brief description of the issue

Our team will investigate the matter with the shipping carrier and work toward a suitable resolution.

8. International Shipping

At this time, NORYZ does NOT offer international shipping.

If international shipping becomes available in the future, applicable shipping charges, customs duties, taxes, and estimated delivery timelines will be displayed during checkout.

Please note that international customers are responsible for any customs duties, import taxes, or local fees imposed by their country’s authorities, unless otherwise stated.

9. Contact Us

If you have any questions regarding your order or our Shipping Policy, please contact us:

NORYZ

Website: www.noryz.in

Email: hello@noryz.in

Phone: +91 88948 24816

Thank you for choosing NORYZ. We appreciate your trust and are committed to providing a smooth, reliable, and hassle-free delivery experience.